FAQ

What are the payment terms you offer?

Answer: Our standard payment terms are 30% deposit before production and the balance before shipment. We accept payments via bank transfer, PayPal, or Letter of Credit (L/C) depending on the agreement. Other payment terms can be discussed based on the order size.

Can you provide samples before placing a large order?

Answer: Yes, we offer samples for most of our products. Please contact us to discuss the specifics of the sample you need. For some products, we may charge a nominal fee for the sample and shipping costs, but it will be deducted from your order if you proceed with a bulk purchase.

What is the lead time for your products?

Answer: The lead time typically ranges from 7 to 30 days, depending on the product type and order quantity. For custom or bulk orders, the lead time might vary, and we will provide a specific timeline after confirming the order details.

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