Quality

How is customer feedback integrated into quality improvement?

We review feedback quarterly, update design and process documents accordingly, and track key performance indicators to measure improvement effectiveness.

Are products aged or burn-in tested?

Critical components such as transformers and circuit breakers undergo accelerated aging and thermal cycling to validate long-term reliability before delivery.

Do you use advanced testing equipment?

Our laboratory features high-voltage test sets, partial discharge detectors, thermal imaging cameras, and CNC-controlled test benches for precise quality verification.

What training do your production staff receive?

Operators undergo regular training in lean manufacturing, safety practices, and equipment calibration to maintain high workmanship standards.

How do you handle quality incidents?

In the event of nonconformance, we initiate a root-cause analysis, implement corrective actions, and communicate resolutions transparently to affected customers.

What traceability systems are in place?

Each component is assigned a unique serial number and logged in our ERP system, providing full traceability from incoming material through final shipment.

How do you control raw material quality?

We source from certified suppliers and perform incoming inspections—including chemical composition analysis and dimensional checks—to ensure raw materials meet specs.

Do you perform factory acceptance tests (FAT)?

Yes. We offer FAT at our facility, allowing customers to witness functional and safety tests under simulated operating conditions before shipment.

How does Putai Electric drive continuous improvement?

We collect real-world performance feedback, conduct regular internal audits, and invest in R&D to refine materials, designs, and processes—ensuring ongoing quality enhancement.

What standards do your production facilities comply with?

Our plants comply with ISO 14001 environmental and ISO 45001 occupational health and safety standards to maintain a responsible and safe manufacturing environment.

How are Putai Electric products tested for reliability?

Every product undergoes comprehensive electrical, mechanical, and environmental testing—including dielectric strength, temperature rise, and sealing integrity—to guarantee field performance.

What quality management system does Putai Electric follow?

We operate under a strict ISO 9001 quality management system to standardize processes and ensure consistent delivery of high-quality products.

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