We offer lifetime technical support via phone, email, and remote diagnostics; on-site service can be arranged under our service agreements.
Our standard MOQ is one complete unit for most products; bulk discounts apply for larger purchase volumes.
For qualifying projects, we can provide sample components for evaluation under pilot conditions, subject to return or purchase agreement terms.
Submit your requirements via our website’s RFQ form or email inquiry, and you’ll receive a detailed proposal—including technical specs and pricing—within two business days.
Our export packaging meets ISTA and ISO 9001 packaging control standards, ensuring products arrive undamaged in transit.
Yes. We maintain an online library of datasheets and CAD drawings; simply request the document code or product serial number for quick access.
Each shipment includes comprehensive installation manuals, wiring diagrams, and safety guidelines to facilitate correct and safe assembly.
All products carry a 24-month limited warranty against manufacturing defects, covering performance under rated conditions and backed by responsive support.
Yes. We can tailor dimensions, materials, and interface specifications—and comply with CE and IEC 62271 standards—to meet your unique project requirements.
Standard catalog items generally ship within 4–6 weeks of order confirmation; please contact us for precise delivery schedules based on your region.
Our technical team will evaluate your system voltage, current requirements, environmental conditions, and installation constraints to recommend the optimal product solution.
We supply a comprehensive portfolio—including cable accessories, transformers, switchgear components, surge arresters, insulators, fuses, and sensors—to cover all medium- and high-voltage needs.